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Service Management it

Service Management

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No more suprises when your device generates and alert

PrinterCare has a severity level based error management with detailed reporting on functional level. No more in-house process required for service related calls. Our portal is (pro) actively providing all the necessary information. Integration possible with dispatch systems if required and Email alerts can be set on different levels. Simple alerts like “refill paper” or “door open” can easily be forwarded per mail to a local contact person. Critical alerts can be forwarded directly to your service provider.