Service Management
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No more surprises when your device generates an alert
PrinterCare has a severity level based error management with detailed reporting on a functional level. No more inhouse process required for service related calls. Our portal is (pro)actively providing all the necessary information. Integration possible with dispatch systems if needed and email alerts can be set on different levels. Simple alerts like “refill paper” or “door open” can easily be forwarded per mail to a local contact person. Critical alerts can be delivered directly to your service provider.