Service Management

Service Management

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No more suprises when your device generates an alert

PrinterCare has a severity level based error management with detailed reporting on functional level. No more inhouse process required for service related calls. Our portal is (pro)actively providing all the necessary information. Integration possible with dispatch systems if required and Email alerts can be set on different levels. Simple alerts like “refill paper” or “door open” can easily be forwarded per mail to a local contact person. Critical alerts can be forwarded directly to your service provider.